Help Center
Browse common topics, or check the FAQ for quick answers.
Getting Started
Set up your account and let AI build your career profile in minutes.
Creating Your Account
Get set up with Resumello in minutes.
- 1Sign up at /signup with your email address and a secure password.
- 2Prefer one click? Continue with Google to register instantly.
- 3Verify your email if prompted, then sign in.
- 4Complete your profile so generation has accurate details to work from.
Importing Your Resume
Let AI extract your professional information.
- 1Go to Import Resume from the dashboard or sidebar.
- 2Drag and drop your resume file, or click to browse.
- 3Supported formats: PDF, DOCX, DOC, or TXT — up to 5 MB.
- 4Review the extracted positions, skills, and education before saving.
Understanding Your Workspace
Know where everything lives.
- Pipeline
- Your job board — save, track, and move applications through each stage.
- Resume Library
- Every tailored resume you generate, ready to filter, re-download, or regenerate.
- Cover Letters
- AI-written cover letters personalized to each job you save.
- Career Profile
- Your single source of truth: work experience, skills, education, and certifications.
- Skill Discovery
- A conversational AI interview that surfaces skills from your real work history.
- Mock Interviews
- Practice realistic interviews and build a bank of STAR stories.
Career Profile
Keep your work history, skills, and credentials accurate and complete.
Managing Work Experience
Keep your job history up to date.
Your work experience is extracted from your resume on import. From your Career Profile you can:
- Edit job titles, companies, and start/end dates
- Add or edit achievements and responsibility bullets
- Add new positions manually
- Remove positions you don't want to include
Skills
Build a comprehensive, evidence-backed skill inventory.
Skills are organized by category, with proficiency and primary flags. You can:
- Categorize skills as technical, soft, language, tool, or framework
- Set a proficiency level for each skill
- Mark your strongest skills as primary
- Attach skill evidence (Skill Vault items) drawn from your real experience
AI Skill Discovery
Uncover skills you may have overlooked.
Skill Discovery is a conversational AI interview that asks about your real work history and:
- Asks personalized questions grounded in your actual experience
- Identifies skills hidden in your achievements
- Suggests skills and experiences for you to accept or reject — nothing is added without your approval
- Supports both text and voice input
Education & Certifications
Showcase your qualifications.
- Education: add degrees, institutions, fields of study, and graduation dates
- Certifications: add professional certifications with issuing organizations and dates
- Both sections strengthen ATS matching and demonstrate your qualifications to employers
Job Tracking
Capture jobs, track every application, and research before you apply.
Adding Jobs
Three ways to add a job to your pipeline.
From a URL (recommended)
- Paste a job posting link and AI extracts the title, company, salary, and location
- Supports major boards including LinkedIn, Indeed, Greenhouse, Lever, and Workday
Paste the description
- Paste the job description text directly when there's no shareable link
Browser extension
- Save a posting straight from the job board with the Resumello browser extension
Application Statuses
Stay organized throughout your search.
Move each application through six clear stages:
- Saved — bookmarked to apply to later
- Applied — you've submitted your application
- Interviewing — you're in the interview process
- Offer — you've received an offer
- Rejected — the application didn't move forward
- Archived — closed out and tucked away
AI Job Intelligence
Get insights before you apply.
- Company Research
- AI summarizes culture, values, and recent news so you can prepare with context.
- Role Analysis
- See the key requirements and responsibilities, and how your skills match the role.
- Interviewer Intelligence (Plus)
- Background on the people you'll meet, with tailored talking points.
Documents & Interview Prep
Generate tailored documents and walk into interviews ready.
Generating Tailored Resumes
ATS-optimized resumes for each application.
- 1Open a saved job and click Generate Tailored Resume.
- 2Pick a template that fits the role.
- 3Review the result — every line is verified against your real history, so nothing is invented.
- 4Download as PDF, DOCX, or TXT.
Cover Letters
Personalized letters, no placeholders.
Generate a cover letter from any saved job. Each letter is:
- Written from the job description and your actual experience
- Personalized — no [Hiring Manager] or [Company] placeholders left behind
- Editable before you download as PDF or copy the text
Resume Library
All your generated documents in one place.
From the Resume Library you can:
- Manage every generated resume and cover letter
- Filter to find the document for a specific job
- Re-download as PDF, DOCX, or TXT anytime
- Regenerate a document when your profile or the role changes
Interview Prep
Practice and prepare with AI.
- STAR Story Bank
- Build and reuse Situation-Task-Action-Result stories drawn from your real achievements.
- Mock Interviews
- Practice realistic, role-specific interviews and get feedback on your answers.
- Prep Packs
- Job-specific question sets and talking points generated from the posting.
Account & Billing
Manage your profile, plan, security, and data.
Profile & Settings
Keep your account details current.
Open Settings → Profile to:
- Update your name and email
- Set your language and timezone preferences
Subscription & Plans
Choose the plan that fits your search.
Start with a trial, then move to Standard or Plus. Manage everything in Settings → Subscription:
- View your current plan and usage
- Upgrade, downgrade, or cancel anytime
- Compare what's included on each plan on the pricing page
Security
Keep your account protected.
- Change your password from Settings → Security
- Enable two-factor authentication (2FA) for an extra layer of protection
- Create and revoke API keys for programmatic access
Your Data
You're always in control.
Under Settings → Account you can:
- Export your data at any time
- Permanently delete your account and associated data
Need more help?
Check the FAQ for quick answers, or reach out and we'll get back to you.